Returns, Claims and Refund Policies

Claims must be submitted within 15 calendar days from the delivery date. For items that the carrier marks as lost or damaged in transit or return to sender, claims must be submitted within 30 calendar days from the order date.

If you have a question about products fulfilled by a Marketplace seller, please contact the seller under My Orders>View Order>Contact Seller. If you have questions about products fulfilled by UNFI, please contact us here.

Returns are not accepted for all products. Please refer to the seller’s policy for additional information.


Backorders are not available.


Returns, claims and refund policies vary by seller.

For products fulfilled by Marketplace sellers, please view the seller’s page for additional details.

For products fulfilled by UNFI, please view additional information here.

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