As you may know, Coronavirus (COVID-19) has impacted supply levels across our business and we are receiving a high number of customer inquiries. We appreciate your patience as it may take longer for us to respond.
Customer Care Hours: Monday – Friday 9 am – 5pm EST
Our customer support representatives will do their best to respond to inquiries within 48 business hours.
To submit a claim, go to My Orders and click "Claim" next to the impacted order to start our online claims process.